October 2, 2009: Emaar Healthcare Group, the healthcare subsidiary of Emaar Properties PJSC, has opened its flagship medical facility – The Dubai Mall Medical Centre. At 60,000 sq ft, The Dubai Mall Medical Centre is the largest outpatient facility in the region offering the full range of specialities in a world-class environment.
Conveniently located within The Dubai Mall, at the heart of Downtown Burj Dubai, the premium multi-speciality medical centre is focused on offering an integrated healthcare experience, with emphasis on evidence-based medicine and commitment to international best practices. This will be complemented by superior hospitality standards with exceptional customer service and a patient oriented experience ensuring guests are relaxed and in a caring environment.
Emaar Healthcare has partnered with Methodist International, the international arm of US-based premium healthcare provider The Methodist Hospital, to develop this flagship medical centre which will work towards constantly improving clinical outcomes and effectiveness. Through this partnership, patients and visitors of The Dubai Mall Medical Centre have access to multiple educational tools, such as The Methodist Hospital Health Library and other resources. In addition there is also provision for second opinions from the US.
Mr Omar Al Shunnar, Chief Executive Officer, Emaar Healthcare Group, said: “The Dubai Mall Medical Centre embodies the vision of Emaar Healthcare Group to serve as a true vehicle of change by redefining healthcare delivery in the region. The opening of this premium healthcare facility follows months of elaborate preparation, with medical expertise provided by Methodist International, who brings nearly 100 years of experience including The Methodist Hospital’s accolade of being top-ranked in the US for patient satisfaction.”
He added: “Every aspect of the medical centre has been carefully planned to ensure that patients have a comforting experience. The differentiating features of The Dubai Mall Medical Centre start with the spacious, elegant reception area and extend to the various specialities and supporting facilities. These are complemented by the service of internationally qualified doctors and staff aimed at setting best practice standards in Dubai’s healthcare sector.”
The medical centre can be easily accessed from the Fashion car park of The Dubai Mall and is conveniently located on the second floor of the mall. Dedicated patient relations executives will greet visitors and assure a swift consultancy following an automated registration process. The specialities offered include: cardiology, orthopaedics, general surgery, paediatrics, family medicine, endocrinology, ophthalmology, urology, gastroenterology, general medicine, obstetrics and gynaecology.
The Dubai Mall Medical Centre also offers advanced services in diagnostic imaging with on-site laboratory facilities and fully-equipped procedure suites. Other on-site clinical services include an onsite pharmacy; advanced paperless patient administration and electronic medical records; modern consulting suites; and a dedicated wellness centre.
“We have recruited a dedicated team of healthcare professionals via a stringent recruitment process which follows international standards. As part of our partnership, each candidate is reviewed by Methodist International experts before final selections are made. All our staff members have been trained to offer the best-in-class medical service to visitors,” said Mr. Al Shunnar.
The partnership also ensures that through ongoing and intensive learning programmes developed and delivered by Methodist International, the staff at The Dubai Mall Medical Centre will be familiar with the latest technological advances and best practices in delivering world-class healthcare services.
Centred on the philosophy of delivering quality care to enhance the patient’s lifestyle, The Dubai Mall Medical Centre has been designed with softly lit, comfortable interiors and features 50 private consulting suites to create a sense of calm, free of the stress often associated with medical facilities. For the overall experience, top class care and five star hospitality will be offered - from complimentary valet parking and superior food and beverage options - for the added convenience of the visitor.
As the largest out-patient facility in the region, The Dubai Mall Medical Centre serves a community of over 100,000 residents in Downtown Burj Dubai and surrounding areas as well as over 37 million annual visitors to The Dubai Mall.
Emaar Healthcare Group will open two further healthcare facilities in The Meadows and Arabian Ranches laying the foundations for a truly integrated healthcare system. This is also in line with the goal of the company to support Emaar’s objective of developing integrated lifestyle communities and also contributing to society by bringing in the best in healthcare practices.